VendorTrax 4.5

VendorTrax is a comprehensive Property Maintenance Platform designed to facilitate the tracking of Service Requests in real-time, catering to Contractors, Property Managers, and Property Representatives.

The platform is suited for property maintenance contractors engaged in landscaping, building maintenance, construction, flood restoration, tree services, HVAC, plumbing, electrical work, pool maintenance, and more. It caters to various property types including Homeowner Associations (HOA), office buildings, industrial properties, retail spaces, commercial real estate associations, apartments, and residential buildings.

Key Features:

• Equips contractors with essential tools to streamline task completion processes and elevate client satisfaction
• Cloud-based functionality accessible from any location at any time via iPhone
• Integrated Customer Relationship Management (CRM) features to bolster client interactions and retention
• Client Share Portal providing a centralized communication channel between companies and clients, reducing reliance on emails, phone calls, and text messages for task status updates
• Capability to send estimates to clients through the Client Share Portal and Guest Accounts for instantaneous e-signature approval
• Real-time task tracking and auto-notifications to ensure timely responses to planned start or finish dates, client task requests, estimation queries, etc.
• User-friendly Service Request process allowing for the creation of tasks, assignment to field employees, scheduling of start and finish times, task completion with visual documentation through photos

Vendor-Trax fosters collaboration between Vendors and Property Representatives via the Client Share Portal and Guest Accounts to guarantee the timely completion of Service Requests within budget constraints and at a high standard of quality.

Please note that access to this application necessitates a VendorTrax subscription. Individuals are required to have employee or guest accounts generated by the VendorTrax subscriber (i.e., Company Administrator) for application access.